Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests

Timeline

1. Sep 4, 2026, 9:01 PM UTC

   After completing the monitoring stage, we have confirmed that STT latency has returned to baseline stability.

2. Sep 4, 2026, 2:34 PM UTC

   The issue has been fixed, the error rate should be zero. We are currently monitoring the situation.

3. Sep 4, 2026, 2:16 PM UTC

   We've identified the root cause and are rolling out a fix. Error rates should be improving, and we're continuing to monitor.

4. Sep 4, 2026, 1:55 PM UTC

   We're investigating a latency increase on the Global Residency server for Speech-to-Text and Dubbing models, affecting a small subset of requests.