We've identified a problem with generations and are working on a fix
DegradedResolved · started Jun 3, 2026, 1:31 PM UTC (123d ago)
This incident affects Runway. Source: official vendor status feed.
Timeline
Jun 3, 2026, 3:02 PM UTC
This incident has now been resolved.
Jun 3, 2026, 2:50 PM UTC
We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
Jun 3, 2026, 1:40 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Jun 3, 2026, 1:31 PM UTC
We have identified the root cause of the problem and are working towards a solution to restore the service for all users.