aiAI Status Monitor

We've identified a problem with generations and are working on a fix

DegradedResolved · started Jun 3, 2026, 1:31 PM UTC (123d ago)

This incident affects Runway. Source: official vendor status feed.

Timeline

  1. Jun 3, 2026, 3:02 PM UTC

    This incident has now been resolved.

  2. Jun 3, 2026, 2:50 PM UTC

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  3. Jun 3, 2026, 1:40 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  4. Jun 3, 2026, 1:31 PM UTC

    We have identified the root cause of the problem and are working towards a solution to restore the service for all users.