aiAI Status Monitor

We've identified a problem and are working on a fix

DegradedResolved · started Sep 29, 2026, 7:59 PM UTC (4d ago)

This incident affects Runway. Source: official vendor status feed.

Timeline

  1. Sep 29, 2026, 10:20 PM UTC

    This incident has now been resolved.

  2. Sep 29, 2026, 8:16 PM UTC

    We've spotted that something has gone wrong with Alelph 2 generations, causing degraded performance. We're currently investigating the issue, and will provide an update soon.

  3. Sep 29, 2026, 7:59 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.