5xx errors on some control plane operations

Timeline

1. Sep 1, 2026, 7:54 PM UTC

   This incident has been resolved.

2. Sep 1, 2026, 7:03 PM UTC

   Error rates have subsided, we are monitoring the results.

3. Sep 1, 2026, 3:49 PM UTC

   This is likely related to ongoing issues in GCP. Affected services include Console, Index management, Assistant management, and APIs served at api.pinecone.io

4. Sep 1, 2026, 3:48 PM UTC

   We are currently investigating this issue.

More Pinecone outages

• [Pods][AWS][us-east-1] Write failures and high latencySep 28, 2026, 4:07 AM UTC · resolvedDegraded
• [Serverless][AWS][eu-west-1] 5xx on read requestsSep 22, 2026, 11:34 PM UTC · resolvedPartial outage
• [Serverless][AWS][us-west-2] 5xx errors on the readpathSep 17, 2026, 5:37 AM UTC · resolvedPartial outage
• [SERVERLESS][GCP][us-central1] 5xx errors on some read and write requestsAug 25, 2026, 3:50 PM UTC · resolvedPartial outage
• [SERVERLESS][Azure][eastus2] 5xx errors for some namespacesJul 21, 2026, 7:10 PM UTC · resolvedMajor outage
• [SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexesJul 20, 2026, 4:44 PM UTC · resolvedDegraded