Is HeyGen down?
OperationalHeyGen (HeyGen) — AI avatars and video translation. HeyGen reports all systems operational via its official status feed. Last checked 0s ago (149ms) via the official status feed.
Latest HeyGen outage
Video Agent Outage
Full timeline and updates →
90-day history
Built from HeyGen's official incident history — green days had no recorded incidents. Major outages count fully, partial 50%, degraded 25%.
Recent outage history
- Video Agent OutageOct 4, 2026, 10:13 PM UTC · resolvedResolved
- HeyGen Video Workflow FailuresSep 18, 2026, 11:03 PM UTC · resolvedDegraded
- Seedance OutageSep 16, 2026, 6:55 PM UTC · resolvedPartial outage
- Video Agent GET /v3/video-agents/{session_id} 404s on all new sessionsSep 9, 2026, 7:25 PM UTC · resolvedPartial outage
- Increase load on our DB causing service degradationAug 20, 2026, 4:14 AM UTC · resolvedResolved
- Degraded ServiceAug 17, 2026, 3:26 PM UTC · resolvedDegraded
- Elevated video translate latency and failureAug 13, 2026, 5:36 AM UTC · resolvedResolved
- Slow down/Limited CapabilitiesJul 30, 2026, 5:35 PM UTC · resolvedResolved
- Temporary OutagesJul 24, 2026, 1:31 AM UTC · resolvedDegraded
- Service OutageJul 1, 2026, 7:54 PM UTC · resolvedMajor outage
- GPU Vendor IssueJun 30, 2026, 7:28 PM UTC · resolvedPartial outage
- Degraded PerformanceJun 22, 2026, 8:01 PM UTC · resolvedDegraded
- Temporary OutageJun 18, 2026, 7:37 AM UTC · resolvedDegraded
- Elevated Error Rates across APP and APIMay 19, 2026, 10:59 PM UTC · resolvedDegraded
- "Generate Result" Button Not RespondingApr 29, 2026, 6:00 PM UTC · resolvedResolved
Component status
- https://www.heygen.comOperational
- https://app.heygen.comOperational
- https://api.heygen.comOperational
- https://www.liveavatar.comOperational
- https://app.liveavatar.comOperational
- https://api.liveavatar.comOperational
HeyGen troubleshooting — fixes that actually work
- Video Agent breaks independently of the avatar API — check which surface the incident names.
- Third-party model outages spill over into HeyGen — read incident titles before blaming HeyGen.
- 401 errors are a missing key; credit exhaustion returns generation errors, not status changes.
- app.heygen.com vs api.heygen.com fail separately — test both.
HeyGen outage FAQs
Is HeyGen down right now?
No — HeyGen is currently operational, last checked 0s ago, according to the vendor's official status feed. No active incidents are listed in the vendor's official status feed.
Is there a HeyGen outage?
No outage is currently declared for HeyGen. If HeyGen isn't working for you while status shows operational, the cause is usually local — see the fixes below.
How do I check HeyGen server status?
The fastest check is this page, refreshed every minute. For the authoritative source, see HeyGen's official status page at https://status.heygen.com. Our status above is synced directly from that feed.
Why is HeyGen not working for me?
Video Agent breaks independently of the avatar API — check which surface the incident names. Third-party model outages spill over into HeyGen — read incident titles before blaming HeyGen.
How reliable is HeyGen?
HeyGen has 99.68% uptime over the last 90 days, based on 9 vendor-published incidents.
User reports
No user reports yet for HeyGen.
Official links
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