Temporary Outage
DegradedResolved · started Jun 18, 2026, 7:37 AM UTC (110d ago)
Was HeyGen down? HeyGen reported “Temporary Outage” on Jun 18, 2026, 7:37 AM UTC. Full timeline below. This incident affects HeyGen — see live HeyGen status. Source: official vendor status feed.
Timeline
Jun 18, 2026, 7:39 AM UTC
This issue has been resolved. We saw elevated errors on the web app and api service between 11:45pm PT / 60:45 UTC and 12:10am PT / 07:10 UTC.
Jun 18, 2026, 7:37 AM UTC
We have identified and resolved the issue resulting in the temporary outage of the web app and api service errors and are currently monitoring closely to prevent any further issues.
More HeyGen outages
- Video Agent OutageOct 4, 2026, 10:13 PM UTC · resolvedResolved
- HeyGen Video Workflow FailuresSep 18, 2026, 11:03 PM UTC · resolvedDegraded
- Seedance OutageSep 16, 2026, 6:55 PM UTC · resolvedPartial outage
- Video Agent GET /v3/video-agents/{session_id} 404s on all new sessionsSep 9, 2026, 7:25 PM UTC · resolvedPartial outage
- Increase load on our DB causing service degradationAug 20, 2026, 4:14 AM UTC · resolvedResolved
- Degraded ServiceAug 17, 2026, 3:26 PM UTC · resolvedDegraded