HeyGen Video Workflow Failures
DegradedResolved · started Sep 18, 2026, 11:03 PM UTC (17d ago)
Was HeyGen down? HeyGen reported “HeyGen Video Workflow Failures” on Sep 18, 2026, 11:03 PM UTC. Full timeline below. This incident affects HeyGen — see live HeyGen status. Source: official vendor status feed.
Timeline
Sep 19, 2026, 5:20 AM UTC
The incident has been resolved, and the service is now operating normally. Thank you for your patience.
Sep 18, 2026, 11:03 PM UTC
We’re investigating an issue affecting some video generation requests. The issue has been identified.
More HeyGen outages
- Video Agent OutageOct 4, 2026, 10:13 PM UTC · resolvedResolved
- Seedance OutageSep 16, 2026, 6:55 PM UTC · resolvedPartial outage
- Video Agent GET /v3/video-agents/{session_id} 404s on all new sessionsSep 9, 2026, 7:25 PM UTC · resolvedPartial outage
- Increase load on our DB causing service degradationAug 20, 2026, 4:14 AM UTC · resolvedResolved
- Degraded ServiceAug 17, 2026, 3:26 PM UTC · resolvedDegraded
- Elevated video translate latency and failureAug 13, 2026, 5:36 AM UTC · resolvedResolved