aiAI Status Monitor

Elevated video translate latency and failure

ResolvedResolved · started Aug 13, 2026, 5:36 AM UTC (54d ago)

Was HeyGen down? HeyGen reported “Elevated video translate latency and failure” on Aug 13, 2026, 5:36 AM UTC. Full timeline below. This incident affects HeyGen — see live HeyGen status. Source: official vendor status feed.

Timeline

  1. Aug 13, 2026, 3:13 PM UTC

    This issue is resolved

  2. Aug 13, 2026, 9:51 AM UTC

    We've identified the cause and are rolling out a fix; some jobs may still see delays while we work through the backlog.

  3. Aug 13, 2026, 5:36 AM UTC

    We are aware of of elevated video translate latency and failure rate, we are working on mitigating it

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