Degraded Performance
DegradedResolved · started Jun 22, 2026, 8:01 PM UTC (106d ago)
Was HeyGen down? HeyGen reported “Degraded Performance” on Jun 22, 2026, 8:01 PM UTC. Full timeline below. This incident affects HeyGen — see live HeyGen status. Source: official vendor status feed.
Timeline
Jun 22, 2026, 9:10 PM UTC
Issue has been resolved.
Jun 22, 2026, 8:38 PM UTC
Issue has been resolved. Services have recovered, and we are monitoring for continued stability.
Jun 22, 2026, 8:01 PM UTC
We have identified an issue resulting in degraded performance for the web application and API service.
More HeyGen outages
- Video Agent OutageOct 4, 2026, 10:13 PM UTC · resolvedResolved
- HeyGen Video Workflow FailuresSep 18, 2026, 11:03 PM UTC · resolvedDegraded
- Seedance OutageSep 16, 2026, 6:55 PM UTC · resolvedPartial outage
- Video Agent GET /v3/video-agents/{session_id} 404s on all new sessionsSep 9, 2026, 7:25 PM UTC · resolvedPartial outage
- Increase load on our DB causing service degradationAug 20, 2026, 4:14 AM UTC · resolvedResolved
- Degraded ServiceAug 17, 2026, 3:26 PM UTC · resolvedDegraded