Slow down/Limited Capabilities
ResolvedResolved · started Jul 30, 2026, 5:35 PM UTC (68d ago)
Was HeyGen down? HeyGen reported “Slow down/Limited Capabilities” on Jul 30, 2026, 5:35 PM UTC. Full timeline below. This incident affects HeyGen — see live HeyGen status. Source: official vendor status feed.
Timeline
Jul 30, 2026, 6:18 PM UTC
The problem has been identified and mitigated.
Jul 30, 2026, 5:35 PM UTC
A spike is slowing down multiple services. We are investigating the issue and expect slow performance until it is fixed.
More HeyGen outages
- Video Agent OutageOct 4, 2026, 10:13 PM UTC · resolvedResolved
- HeyGen Video Workflow FailuresSep 18, 2026, 11:03 PM UTC · resolvedDegraded
- Seedance OutageSep 16, 2026, 6:55 PM UTC · resolvedPartial outage
- Video Agent GET /v3/video-agents/{session_id} 404s on all new sessionsSep 9, 2026, 7:25 PM UTC · resolvedPartial outage
- Increase load on our DB causing service degradationAug 20, 2026, 4:14 AM UTC · resolvedResolved
- Degraded ServiceAug 17, 2026, 3:26 PM UTC · resolvedDegraded