aiAI Status Monitor

Slow Performance Issues

DegradedResolved · started May 12, 2025, 12:47 PM UTC (512d ago)

Was Synthesia down? Synthesia reported “Slow Performance Issues” on May 12, 2025, 12:47 PM UTC. Full timeline below. This incident affects Synthesia — see live Synthesia status. Source: official vendor status feed.

Timeline

  1. May 12, 2025, 3:52 PM UTC

    This issue has now been resolved.

  2. May 12, 2025, 1:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. May 12, 2025, 1:00 PM UTC

    We are continuing to investigate this issue.

  4. May 12, 2025, 12:47 PM UTC

    We're currently aware of issues impacting the performance of editor and video generation, resulting in longer than normal generation times and videos to fail during generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.

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