aiAI Status Monitor

Videos failing to display inside the editor

DegradedResolved · started Sep 5, 2025, 10:47 AM UTC (396d ago)

Was Synthesia down? Synthesia reported “Videos failing to display inside the editor” on Sep 5, 2025, 10:47 AM UTC. Full timeline below. This incident affects Synthesia — see live Synthesia status. Source: official vendor status feed.

Timeline

  1. Sep 5, 2025, 10:59 AM UTC

    Our Engineering Teams have now released a fix, and videos are displaying again inside the editor. However, if any issues persist, please contact our Support Team and we'll be happy to help.

  2. Sep 5, 2025, 10:47 AM UTC

    We're currently experiencing an issue where videos are failing to display while inside the editor. Our Engineering teams are investigating the issue. Our sincere apologies for the inconvenience, and we will continue to provide updates as soon as we have further information.

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