Support Service Unavailable
ResolvedResolved · started Jun 1, 2026, 9:59 AM UTC (127d ago)
Was Synthesia down? Synthesia reported “Support Service Unavailable” on Jun 1, 2026, 9:59 AM UTC. Full timeline below. This incident affects Synthesia — see live Synthesia status. Source: official vendor status feed.
Timeline
Jun 1, 2026, 1:14 PM UTC
Customer support service is back to normal, but minor delays in responses are expected until the backlog is cleared. Appreciate your understanding.
Jun 1, 2026, 9:59 AM UTC
We're currently experiencing a service disruption with our support platform, resulting in live chat messages failing to send and support team messages failing to reach users. We'll provide additional updates as soon as we have more information.
More Synthesia outages
- Synthesia Loading IssuesSep 2, 2026, 2:53 PM UTC · resolvedDegraded
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- Performance IssuesAug 6, 2026, 8:18 AM UTC · resolvedDegraded
- Login IssuesJul 28, 2026, 2:42 PM UTC · resolvedPartial outage
- Login IssuesJul 27, 2026, 2:08 PM UTC · resolvedPartial outage
- Video Generation DelaysJul 21, 2026, 4:21 PM UTC · resolvedResolved