aiAI Status Monitor

Editor and interactive share player failing to load

Partial outageResolved · started Jan 26, 2026, 2:19 PM UTC (253d ago)

Was Synthesia down? Synthesia reported “Editor and interactive share player failing to load” on Jan 26, 2026, 2:19 PM UTC. Full timeline below. This incident affects Synthesia — see live Synthesia status. Source: official vendor status feed.

Timeline

  1. Jan 26, 2026, 4:12 PM UTC

    This incident has been resolved.

  2. Jan 26, 2026, 4:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. Jan 26, 2026, 3:46 PM UTC

    Our Engineering Teams have identified the issue, and a fix is being currently being implemented.

  4. Jan 26, 2026, 2:19 PM UTC

    We're currently aware of an issue impacting several areas of the platform, which include: - Creating videos in the editor. - Editing existing videos in the editor. - Share page interactive videos failing to load. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.

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