aiAI Status Monitor

Login Issues

ResolvedResolved · started Jul 8, 2025, 2:23 PM UTC (455d ago)

Was Synthesia down? Synthesia reported “Login Issues” on Jul 8, 2025, 2:23 PM UTC. Full timeline below. This incident affects Synthesia — see live Synthesia status. Source: official vendor status feed.

Timeline

  1. Jul 8, 2025, 3:12 PM UTC

    Our Engineering Teams have now identified the issue, which impacted a very small number of accounts. However, if you encounter any difficulty with accessing your account, please contact support@synthesia.io and we'll be happy to assist.

  2. Jul 8, 2025, 2:23 PM UTC

    We're currently experiencing an issue where login is unsuccessful for some accounts, returning an error message. Our Engineering Teams are investigating the issue, and we will update as soon as we have more information. Our sincere apologies for the inconvenience, and thank you for your patience in the interim.

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