We've identified a problem and are working on a fix
Was Runway down? Runway reported “We've identified a problem and are working on a fix” on May 13, 2026, 9:11 AM UTC. Full timeline below. This incident affects Runway — see live Runway status. Source: official vendor status feed.
Timeline
May 13, 2026, 1:32 PM UTC
This incident has now been resolved.
May 13, 2026, 12:29 PM UTC
We've released a fix and are seeing improvements. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
May 13, 2026, 10:24 AM UTC
We've spotted that something has gone wrong. We're currently working on a fix, and will provide an update soon.
May 13, 2026, 9:11 AM UTC
Our engineering team is investigating a problem with Kling tasks affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
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- Increased ratio of Seedance safety system false positivesAug 19, 2026, 4:57 PM UTC · resolvedDegraded
- We've identified a problem and are working on a fixAug 13, 2026, 3:26 AM UTC · resolvedDegraded