We've identified a problem and are working on a fix
DegradedResolved · started May 13, 2026, 8:11 AM UTC (146d ago)
Was Runway down? Runway reported “We've identified a problem and are working on a fix” on May 13, 2026, 8:11 AM UTC. Full timeline below. This incident affects Runway — see live Runway status. Source: official vendor status feed.
Timeline
May 13, 2026, 9:06 AM UTC
We think the impact from the issue is over.
May 13, 2026, 8:19 AM UTC
Our engineering team is investigating a problem with nano banana generations. We're aware of the problem and are working towards a solution. We will provide an update soon.
May 13, 2026, 8:11 AM UTC
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
More Runway outages
- Elevated Seedance moderation errorsOct 6, 2026, 6:52 PM UTC · resolvedResolved
- We've identified a problem and are working on a fixSep 29, 2026, 7:59 PM UTC · resolvedDegraded
- Aleph delayed generationsAug 28, 2026, 4:07 PM UTC · resolvedDegraded
- Gen4.5 Image to Video is DegradedAug 19, 2026, 5:43 PM UTC · resolvedDegraded
- Increased ratio of Seedance safety system false positivesAug 19, 2026, 4:57 PM UTC · resolvedDegraded
- We've identified a problem and are working on a fixAug 13, 2026, 3:26 AM UTC · resolvedDegraded