aiAI Status Monitor

Avatar iv backlog is high

DegradedResolved · started Feb 2, 2026, 5:48 PM UTC (246d ago)

Was HeyGen down? HeyGen reported “Avatar iv backlog is high” on Feb 2, 2026, 5:48 PM UTC. Full timeline below. This incident affects HeyGen — see live HeyGen status. Source: official vendor status feed.

Timeline

  1. Feb 2, 2026, 7:53 PM UTC

    This issue has been resolved. Avatar IV jobs will be resume normal processing.

  2. Feb 2, 2026, 7:51 PM UTC

    The issue has been resolved.

  3. Feb 2, 2026, 5:48 PM UTC

    We are currently investigating an issue with our avatar iv model generation. Until resolved, generation time will be significantly increased.

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