aiAI Status Monitor

Slow video creation

Partial outageResolved · started Apr 13, 2026, 3:48 PM UTC (176d ago)

Was HeyGen down? HeyGen reported “Slow video creation” on Apr 13, 2026, 3:48 PM UTC. Full timeline below. This incident affects HeyGen — see live HeyGen status. Source: official vendor status feed.

Timeline

  1. Apr 13, 2026, 9:45 PM UTC

    The issue has been resolved.

  2. Apr 13, 2026, 7:34 PM UTC

    The issue should be mostly resolved now. Some workflows might have failed during that period. We're actively monitoring for any more errors.

  3. Apr 13, 2026, 5:03 PM UTC

    We have identified an issue where the creation of videos aren't getting processed.

  4. Apr 13, 2026, 3:48 PM UTC

    We have identified an issue where the creation of videos aren't getting processed.

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